Our company offers a virtually unlimited list of capabilities within the Mystery Shopping Umbrella. When it comes to our business, we offer our customers a powerful resource and a recipe for success. Listed below is a comprehensive list of services we offer our clients .

• Service Shop - This shop is an on-site evaluation for businesses with concerns about employee performance. We will customize your evaluation form to meet your specific requirements, down to the last detail.
  
• Comparison Shop - These shops are performed at your competitors’ location(s) to provide you with information such as pricing, service and performance levels of your competition. This shop is very effective and recommended for those businesses who seem to be in a “slump”.
  
• Audit Shop - This shop is usually requested by the corporate office to investigate and evaluate criteria such as franchise compliance.
  
• Integrity Shop - This shop is for evaluating cash flow procedures to assess and monitor theft.
  
• Telephone Shop - Used primarily to evaluate employee telephone sales techniques and customer service, including speech, grammar, salesmanship and enthusiasm.